Business Health Scorecard

I can state, in one sentence, what my business does and for whom.

I know which single outcome the next 12 months must produce.

I say no to opportunities that don't fit the plan.

I know where my last 10 customers came from.

New enquiries arrive predictably, not by luck.

I have one channel I am genuinely good at.

I know my gross margin per product or service.

I could show a 13-week cash forecast today.

My prices reflect the value delivered, not what competitors charge.

The work gets delivered the same way each time, without me.

Our core processes are written down.

Mistakes get fixed at the cause, not just patched.

Everyone knows the outcomes they own.

I spend most of my week on work only I can do.

I could step away for two weeks without revenue suffering.